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Extremely poor for an investment platform. Whilst most of this websites data has been verified directly from external providers, it can occasionally vary. I had wanted it escalated to a manager and the Head of Customer Services responded by closing the application. It even offers one for popular voice assistants. I’m afraid I’m very disappointed with it. Sign Up now and receive instant access to my free forex robot download with over 40 technical indicators and 11 candlestick patterns built in. Customers can find a low-cost SIPP, ISA, or buy funds and shares, whichever they choose. 10th Nov same problem had lost further £2000 end of day. We will ensure we improve on this going forwards, and if you have any other queries please do contact us at Website is too unreliable for something so important. You should consider whether you understand how investments and trading work and whether you can afford to take the high risk of losing all of your money. Time to move platforms as their platform is not fit for purpose during busy periods. As one of the best UK brokers, AJ Bell Youinvest wins awards every year. Excellent service from AJ Bell in organising transfer of shares from another broker. All rights reserved. From the 9th Nov - 12th Nov I have not been able to see the value of my portfolio or trade using the trading platform. Called your office for some queries but was told by a lady that no one was there to answer my question even though she could have. However, lurking behind appears to be a platform that crumbles with a slight increase in daily trading volumes from its customers. They screw up. This is resolved and we’re now reviewing how we can avoid any future issues for our customers. Platform outages have lasted almost a full trading week which is completely unacceptable! Your usage of The Forex Geek Website serves as your acknowledgement and representation that you have read and understood these TERMS OF USE and that you agree to be bound by such TERMS OF USE (“Agreement”). Its trading platform was built on the principals of ensuring best-in-class products and services, keeping things simple, and putting the customer’s best interests first. I get marketing messages every day but as soon as things turn negative: not a peep. We hope you continue to enjoy it! This brokerage makes it simple for their clients to contact them for all their general, technical, and account questions through a customer service that is provided via online chat. I've had a really bad experience with my AJ Bell LISA. Also fees continue to go up as you cannot do the amount you wish to purchase hence you have to purchase in batches of i.e 5k. They do not avail themselves of faster payment systems.Pleased to say that a few hours after posting this, the payment has been actioned. All information on The Forex Geek website is for educational purposes only and is not intended to provide financial advice. We had problems with a data feed. After reviewing AJ Bell Youinvest, here are our top findings: AJ Bell charges an annual custody fee of 0.25% for accounts under £250,000 holding funds or shares (max of £7.50 per quarter for shares). In this age, platforms should be able to cope. Platform has been down for days, no prices updated can't buy or sell shares. A £2bn company with a joke of a website. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. This category only includes cookies that ensures basic functionalities and security features of the website.

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