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Decision support system is becoming important in aiding the efforts of knowledge management that aim to increase the competitiveness of the organization. There are a few methods associated with the information requirement elicitation (IRE) and knowledge acquisition (KA). A database, a repository of mathematical models and a module for […] In any given organization, knowledge management helps in facilitating other organizational initiatives, like the business process re-engineering and provides a focus that enables an organization to maintain an advantage in competition. Information system - Information system - Management support: A large category of information systems comprises those designed to support the management of an organization. Its application is critical in solving any situation that arises in an organization. 3. In any business or organization knowledge is relevant for its sustenance more than other factors of production. Timely dissemination of information allows the management to plan in advance on the operations of an organization. Decision Support Systems (DSS) are popular tools that assist decision-making in an organisation. Clinical decision support system (CDSS) for diabetes diagnosis improves its detection and decreases the opportunity for its complications. DSSs include knowledge-based systems. The basic characteristic of the decision support system is that it is based on some tool, technique or model. Knowledge management allows organization to use certain knowledge that enables it to be responsive to the market changes at any given time. DSS have been synergised with knowledge management systems and have evolved from earlier concepts of “data For the decision support system to be credible, it should offer reliable and timely information, alongside handling unexpected problems as they may arise. The decision support system can also perform some of these duties, as well as enhance storage and dissemination of information. These challenges may be caused by various aspects in the decision to be made. Some of the information that a decision support system can offer includes giving comparative figures that enable a manager to evaluate the performance of a firm against that of the industry. These technologies offer direct contribution to the application of knowledge in the management process of any business. From one point of view, knowledge helped in the creation of decision support system. Organizations acquire knowledge in various ways. Decision Support Systems (DSS) are a class of computerized information system that support decision-making activities. 1-3 Boumpoulinas, Office 42 Boubolulina Building, Nicosia, 2407 Cyprus, Knowledge Management and Decision Support System, Live It is therefore prudent to use decision support systems to aid in knowledge management. A decision support system is: 1. It would be a new decision. All rights reserved. Knowledge sharing offers a solution to this problem, as it facilitates transfer of information, thus expanding knowledge by getting in touch with others. Since the late 1980s, a decision support system already defined as an interactive computer system. Technology is employed in most of the processes owing to the fact that there is notable technological advancement. The role of these systems is to access and manipulate data. The decision support system gives focus on the making of effective decisions and is also helpful for managerial judgments. Management in any organization serves purposes that are critical for the well-being and performance of the organization. Clinical decision support (CDS) provides clinicians, staff, patients or other individuals with knowledge and person-specific information, intelligently filtered or presented at appropriate times, to enhance health and health care. Computer-based technologies can perform various roles, including supporting decision making and undertaking knowledge work that would otherwise have been done by human resource. That helping decision makers to combine data and models; to solve semi-structured and unstructured problems. All that you should know about writing assignments Earlier, we defined knowledge management as the creation, storage, and dissemination of information. In the application and utilization of knowledge, it serves a very important role in the process of decision-making. This is an information system that is computer based and that supports businesses and organizations in making decisions. Knowledge management (KM) is involved in two ways here. In order for any given organization to achieve good returns on their investments, knowledge should ultimately become part and parcel of the problem solving process. These can be specific to any individual or group needs. The importance of Knowledge Management (KM) is also recognised due to its contributions in decision-making in organisations. Knowledge management constitutes a number of processes that are responsible for the creation, dissemination, application, and utilization of knowledge. Full utilization of data and information in conjunction with people’s skills, intuitions, competencies and ideas is what constitutes knowledge. Logical and step-by-step analysis of information available is what is required in decision making processes of a company. the direction of the analysis that he carries out, and the knowledge that he is looking for. Abstract The construction of a decision support system must define its information requirements. ... support the creation of Knowledge-Intensive CBR (KI-CBR) systems… It also includes the conference facility, including the physical setup – the room, the tables and the chairs – laid out in such a manner that they can support group discussion and teamwork. These two concepts are at times used independently, but it is worth noting that, with the changing trends in the business environment, where businesses are required to serve a larger market, use of technology becomes inevitable. For example, selecting a reorder level for inventories, is a programmed decision. DSS are interactive computer-based systems and subsystems intended to help decision makers use communications technologies, data, documents, knowledge and/or models to successfully complete decision process tasks. The emergence of technology, and especially the decision support system, aides in the knowledge management process. 19. The transfer and sharing of such information are enhanced by the use of technology. This is a computer program that aides in analyzing business data and present them to users for the purpose of decision making. Errors made when making decisions can have far-reaching effects in the operations of a business. This system does this role by analyzing the data fed on it and making conclusions from them (Ravidranath, 2003). The concept of decision making is enhanced by the decision support system. Such insights and experience comprise knowledge, either embodied in individual or embedded in organizational processes and … The data in a decision support system can be displayed in either graphical or tabular form. These systems are used sometimes for testing new alternatives, training and learning. The operational perspective of knowledge focuses on the application of expertise in the execution of any knowledge-related task. Consequently, the availability of a decision support system that provides relevant information, but is not applied in the running of an organization, serves no purpose within the organization and the company will be better off without that system. They usually work with a data warehouse, use an online analytical processing system (OLAP), and employ data mining techniques. Non-programmed decisions occur in unusual and non-addressed situations, so − 1. The need to make a quick and timely decision also poses a challenge to the managers, especially when they have other pressing duties to attend to. Process driver is the other key driver of technology, as it improves the processes of work. Hardware: It includes electronic hardware like computer, equipment used for networking, electronic display boards and audio visual equipment. The first key knowledge management driver is the technology drivers. It is critical to note that the knowledge that is left unshared and that is not applied in solving problems is valueless to an organization. Their functions, that include directing, organizing, and controlling, should indulge the concept of knowledge management for the purpose of achieving the set objectives and the desired business strategies and policies. The presence of a lot of data in today’s management makes it difficult to easily extract information from given database. This is an improved model as it suggests the actions that managers should take to execute a certain role. 2. It’s referred to as an interactive system due to its capability to respond to the user’s request. Chat, Motivation Letter for the University of East Anglia. Kiku (2006) emphasizes that a decision support system must be designed in light of KM. It deals with the analysis and emphasis of structured data. 2. Building an expert system needs knowledge acquisition—the accumulation, transfer, and transformation of problem-solving expertise from some knowledge source. In this way, as an informational … If these three criteria are met, decision support systems can be invaluable in expanding the scope of information that each expert can handle. A DSS employs various analytical models to perform a low-level analysis of data and produce information. A variety of organizational practices support the creation, storage, and transfer of knowledge, thus aiding in management practices. Knowledge management in its application should enhance and facilitate the process of problem solving. While providing the ability to roll up data and information to support broader organization decision making needs. These decisions follow some guidelines or rules. Thus, there is an inter-relation between these two concepts (Frada & Holsapple, 2008). The presence of a system that can easily analyze data and assist management in making prediction of the future performance of the business is a sure way through which success in an organization is achieved. They focuses on knowledge and recommends actions to managers based on an analysis of a certain knowledge base. Being used by knowledge workers, it is possible to consider using decision support systems in any knowledge domain. Decision support systems and knowledge management are critical aspects in the running of any organization. Technology avails knowledge that is useful and assists in the development of human capacity (Ravidranath, 2003). Current emphasis on customer relationship management makes the marketing function an ideal application area to greatly benefit from the use of data mining tools for decision support.

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