Had a similar problem with an SSD having an intermittent connection, replaced the enclosure and never had another issue. It gets recognized by my laptop but not the Xbox, plus the light doesn’t light up at all. If you are not prompted to format the drive, you can manually initiate the format process using the following menu selections: The drive should be detected under ‘Manage Storage’. I saw a video suggesting that and nearly ordered a cable but then went "but it's always worked up til now! Click. Your one source for all things Xbox on Reddit! If its still happening, then its probably an issue with the enclosure... should probably take advantage of that warranty. Seagate external hard drive not working or not detected issue is top concerned among worldwide Seagate users. On Windows 10 it was also not detected, so I tried on MacOS, it worked. Mine did this a while ago, I had to reformat it on my laptop then plug it back into the Xbox and reconfigure it to be used on there again - it’s been fine since. This usually works for me. No such problems back when you didn't need to install to console! Facebook From my experience everything on your hard drive is lost. Movies, music and pictures can be saved to the drive and played on your television using the Xbox One media player. For additional information and troubleshooting, see these Microsoft articles: CORTX: Intelligent Object Storage Software, Lyve Drive Rack: Converged Infrastructure, Application & Storage Convergence Platforms, Seagate Storage Expansion Card for Xbox Series X|S, Game Drive for Xbox Cyberpunk 2077 Special Edition, Game Drive for Xbox Special Edition Star Wars Jedi: Fallen Order, Game Drive for Xbox Game Pass Special Edition, Game Drive for PlayStation Marvel Avengers Limited Edition, Game Drive for PlayStation Last of Us Part II Limited Edition, Rethink Data: Put More of Your Business Data to Work. Press question mark to learn the rest of the keyboard shortcuts. Still nothing! I tried going into my games and selecting manage game to see if it would let me copy or move the game files to the hard drove but it's not bringing up that option. Verify the drive light is on. Home > Settings > System > Manage Storage. I'd love to know what causes it it's so weird. Enclosure as in the casing of the external drive? I was having the same problem. It was working last night and the last console update was a month ago! (It's up to date) - anything I can do to fix this? To be able to play and save games on the drive it must meet the following requirements: If the drive does not meet these requirements you will not be able to save or play games to the drive . I changed my USB cable and instantly fixed after days of trying. If the drive is plugged into a USB hub try removing from the hub and plugging it directly into the XBox. The only preventative solution I could find was to disable the option turn off storage when Xbox is off. I've tired a hard reset, and plugging the seagate drive into another USB port on my Xbox. There are two ways to use external USB drives with the Xbox One. I'll end up trying another hard reset of the Xbox later today when I'm back home and hopefully it works. Then plug it back into your Xbox and let the Xbox format it again. I was using the one that came in the box originally, maybe it was just a cheap one idk. Had a similar issue back in November. This is frustrating. Maximize your benefits as a valued partner. Tried multiple hard reboots, nothing changed. Start everything back up, wait for the Xbox to boot then plug the USB cable back in. Press J to jump to the feed. Seagate Support Home - Find important support related documentation, see our popular downloads, and browse our top support articles. Try using the drive on a different computer. Linked in. I've for sure been looking into the warranty. If the drive is not being detected, try a different port on the Xbox. Seems like the only fix is to reformat and lose everything. I had to partition and reformat on PC then format AGAIN on Xbox - oddly this only took the second time. Unplug the USB cable from the drive to the Xbox. I had the same issue twice, after the second time I quit using the external. When you plug the USB drive into the Xbox One for the first time, you should be prompted to format the drive for Game and Apps. What could have caused this? Normally, the external hard drive should be detected by the Operating System and viable for storing all types of files, without the need for drivers, software, or firmware updates. ", New comments cannot be posted and votes cannot be cast. No … Make sure all the cables/connections are secure and tight, try using a different USB port, maybe a different cable if you have one. Basic hardware troubleshooting steps: Try connecting the drive to a different port on the computer. The Xbox One requires a specific format on the USB drive in order to play & save games on the drive. I am going to see if I can fix it tomorrow and if not I'll try to replace it. If the drive is still having issues take it to a Windows machine and run. It wasn't working for some reason so I turned off my Xbox then back on again - still no joy. I'll try plugging it into my Mac and see what happens. However -as mentioned here before- the fact that the drive seems to normally spin up sounds more like a connection issue or the drive/Xbox somehow froze otherwise... We do hope one of the suggested solution works - otherwise since your drive is well within warranty, we would ask you to please enter your drive info HERE and open up a support case. Unplugging the HDD and plugging it back in would usually resolve it. It seems to be an issue not with the hard drive, but with the Xbox's ability to recognize the hard drive is plugged in. My drive is fine, but for some reason the Xbox will "freeze" it and it won't even switch off until I do the above. There's an option in Power Mode & Startup settings titled "When Xbox is off, turn off storage". The first time the USB drive is connected to the Xbox One, it will prompt to reformat the drive for use with games and apps. If your external hard drive is not accessible please try these basic troubleshooting steps first. This article covers basic setup and troubleshooting for the Game Drive for Xbox One. When I was moving games between my two Xbox, the drive suddently became invisible/not detected. To protect your data make sure to turn the Xbox One off prior to unplugging the drive. Looks like you're using new Reddit on an old browser. It is super weird because all the sudden it just stopped working and all the games that were on it got put into the "ready to install" list. Definitely sounds like a connection issue. Check your drive's warranty status and browse our warranty related documentation. The easiest way to fix it is to plug it into your PC if you have one and let the hard drive get formatted for the PC. The Xbox One is the 3 rd console on the Xbox series of gaming consoles and according to Microsoft it is an “all-in-one entertainment system”.. Well, this eighth-generation home video game console and the successor of the Xbox 360 console is highly advanced and popular among the gamers.. Seagate Technology | Official Forums Team, SkyHawk Drives for Surveillance Applications, New comments cannot be posted and votes cannot be cast. I've been having a lot of trouble with my game drive since yesterday. I unplugged it and plugged it back in and the YouTube app started working. BUT now my Seagate 3TB drive isn't being detected at all. Speak with a Seagate expert by phone or email. The blue light on the drive is flashing - it didn't do this with my PC. . And yes! This will allow you to play and save games on the drive but formatting the drive will erase any data that may be on the drive. Google Plus I had mine do something like this and it ended up just needing the view reset. You can then view the content using Media Player: After selecting the drive, you should be able to play the media that is saved on the drive. Make sure that you have any data backed up prior to formatting.

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